Last Updated: 15 October 2026
Microwebs provides digital, software, technical, consulting, hosting, marketing, training, and related IT services.
Microwebs also develops and operates VisaFiles (https://visafiles.in), a subscription-based Software-as-a-Service (SaaS) platform for education consultants, study-abroad agencies, and related organizations.
Our products and services are primarily delivered electronically. Physical shipping is generally not applicable.
1. Digital Services
Microwebs provides website development, SEO, digital marketing, website maintenance, hosting, domain management, technical support, consulting, software development, and related services electronically.
Depending on the service, delivery may take place through:
- Email and online communication
- Website or hosting access
- Customer portals and cloud-based platforms
- Remote technical support
- Online training platforms
- Other mutually agreed digital methods
2. Website Design & Development
Website projects are delivered according to the timelines, milestones, and deliverables agreed with the customer.
Delivery schedules may depend on receiving required content, credentials, approvals, and other information from the customer.
Any changes to the agreed project scope or requirements may affect delivery timelines.
3. Domain Registration and Management
Domain registration, renewal, transfer, and management services are processed electronically through the applicable domain registrar or registry.
Following successful processing, relevant domain information or confirmation is communicated to the customer.
Domain registration and activation times may depend on the applicable registrar, registry, and technical requirements.
4. Web Hosting Services
Hosting services are provisioned electronically.
Once the service is activated, relevant account access and hosting information are provided through appropriate communication channels.
Hosting activation may depend on successful payment, account verification, domain configuration, or other applicable technical requirements.
5. IT Training
Online IT training is delivered according to the schedule, duration, and delivery method communicated during enrollment.
Training access details and relevant instructions are provided through appropriate communication channels.
6. VisaFiles — SaaS Service Delivery
VisaFiles is a cloud-based software platform accessible through:
VisaFiles subscriptions provide access to the features and services included in the customer’s selected plan.
Account Registration and Activation
Customers may register for a VisaFiles account through the platform’s available registration process.
Following successful payment confirmation and completion of any applicable account requirements, the purchased subscription will be activated.
Subscription activation is generally processed electronically. Where additional verification, technical processing, or manual review is required, activation may take longer.
Service Access
Customers access VisaFiles through their authorized accounts using the platform’s login and authentication mechanisms.
No physical product is shipped or delivered.
One-Time Subscription Payments
For subscriptions purchased through a one-time payment, access is provided for the selected subscription period.
The subscription does not renew automatically. Continued access to paid features after expiry requires renewal or another eligible subscription arrangement.
Automatically Recurring Subscriptions
For subscriptions with authorized recurring billing, access continues according to the selected plan and successful payment of applicable renewal charges.
Customers may manage or cancel recurring subscriptions according to the applicable subscription and cancellation arrangements.
7. Payment Confirmation and Activation Issues
Payments may be processed through authorized third-party payment service providers, including Zoho Payments.
Where payment is successful but the purchased service is not activated, customers should contact the designated support channel with relevant transaction details.
Microwebs will investigate the issue and take appropriate steps to activate the purchased service or provide an applicable remedy in accordance with the Refund, Cancellation & Return Policy and applicable law.
Customers should avoid making repeated payments for the same transaction until the original payment status has been confirmed.
8. Service Availability and Maintenance
Microwebs makes reasonable efforts to maintain the availability of its digital services and software platforms.
Temporary interruptions may occur because of scheduled maintenance, upgrades, technical issues, security measures, third-party service interruptions, or circumstances outside reasonable control.
Where practical, customers may be informed about planned maintenance or significant service interruptions.
9. Physical Shipping and Delivery
Microwebs does not ordinarily sell or ship physical products.
Shipping charges, courier services, tracking information, and physical delivery timelines are therefore generally not applicable.
If a particular service includes a physical item, applicable delivery arrangements and charges will be communicated before the order is confirmed.
10. Delivery Support
Customers experiencing difficulties accessing a purchased service, activating a subscription, or receiving agreed digital deliverables may contact Microwebs through the official support channels.
For VisaFiles subscriptions, customers should provide their registered account email address and relevant payment reference, where available.
Customers should not send passwords, complete payment card details, or other confidential authentication information when requesting support.
11. Related Policies
Service delivery, subscription access, cancellation, refunds, and customer responsibilities are also governed by the applicable:
- Terms & Conditions
- Privacy Policy
- Refund, Cancellation & Return Policy
These policies are available through the relevant Microwebs and VisaFiles websites.
12. Contact Information
For service delivery, account activation, or subscription access enquiries, please use the official contact information published on:
Microwebs: https://microwebs.co.in
VisaFiles: https://visafiles.in
Business Operator: Microwebs, India.